Shopify Support Hours - Monthly Retainer

Shopify Support Hours - Monthly Retainer

Regular price $437.00 Sale

Maximize your productivity and unlock growth potential by outsourcing the tasks that are holding you back. Our monthly retainer services can provide you with a range of support, including:

  • All Website Development needs
  • Professional Website Design changes
  • Shopify Flow and Shopify Scripts 
  • Shopify App and Custom App Configuration and Management
  • Theme Upgrades
  • Product Uploads
  • Audits (Performance and Conversion)
  • Strategy Assistance
  • Troubleshooting

Here's how it works:

  1. We'll collaborate with you to determine the scope and budget for retainers ranging from 5 to 40+ hours per month
  2. Together, we'll create a customized plan that outlines the tasks we'll handle and the frequency of updates (weekly reports, milestone maps, etc.)
  3. Your hours will be tracked in 15-minute increments, with any unused hours rolling over to the next month as long as your retainer plan is active
  4. You have the flexibility to adjust your monthly retainer up to 3 days before renewal each month, giving you complete control over your budget
  5. If you exceed your monthly hours, the additional hours will be pro-rated and billed at the end of each month

Cancel or Pause Your Membership: You can cancel your retainer at any time with 3 days' notice before your monthly renewal. If you need to take a break, you can pause your account up to 2 times per year for up to 3 months each time. If your account becomes inactive, unused hours and rollover hours will be forfeited.