🔑 How to Access Your Collaborator Code on Shopify (2026 Update)

If an agency, designer, or developer needs access to your Shopify store, they'll ask for your Collaborator Request Code — the four-digit code that lets a Shopify Partner send you an access request.

Shopify's admin has shifted things around a few times, so here's exactly where the code lives in 2026.

🧭 Step 1: Log in to your Shopify admin

Go to admin.shopify.com and sign in to the store the Partner needs access to. You need to be the store owner, or a staff account with the Users and permissions permission, to see the code.

⚙️ Step 2: Open Settings → Users and permissions

In the bottom-left corner of your admin, click Settings. In the settings menu, click Users and permissions.

🔒 Step 3: Scroll to the Collaborators section

On the Users and permissions page, scroll past your staff list to the Collaborators section. This is where your request code and any pending collaborator requests appear.

🧩 Step 4: Copy your 4-digit code

You'll see your store name and a short code — for example:

2049

Click the clipboard icon 📋 to copy it, then send it to your Shopify Partner.

🔁 Need to refresh it?

If the code has been shared with the wrong person, or a project has wrapped, click Generate new code. Old codes stop working the moment a new one is generated — nothing else about your store changes.

✅ A few things worth knowing

• The code alone doesn't grant access. It only lets a Partner send a request. You still approve the request inside your admin before they can log in.
• You choose the permissions. When you approve the request, you pick what areas of the store the Partner can see — products, themes, orders, settings, or full access.
• Shopify requires the code by default. You can disable it if you want anyone to be able to send a request, but we recommend leaving it on.
• Inactive Partners are removed automatically after 90 days. It's still a good habit to remove anyone manually once a project is done.

Still stuck?

If the Collaborators section isn't showing for you, you're likely signed in as a staff account without the right permission — ask your store owner to grab the code, or to grant you the Users and permissions staff permission.

Need a Shopify Plus Partner for your build? Get in touch with Hopatoo — we'll walk you through the collab request from our side too.