Managed services
Your Shopify team, on call.
Hopatoo plugs in as your in-house Shopify team. One monthly retainer covers development, design, apps, automation and strategy, so your store keeps moving without another hire.
Month to month.
- 5–40 Hours a month
- 15 min Billing increments
- 1 month Rollover on active subscriptions
Why a retainer
Stop hiring for every fix. Work with a team that already knows your store.
No more one-off quotes, re-explaining your setup or waiting in a queue. Your retainer team learns your store, your stack and your goals, then gets to work every month.
How it works
Up and running in four steps.
We build each retainer around your store, your budget and how often you want updates.
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Choose your hours
Pick a plan from 5 to 40 hours a month, as a subscription or a single month.
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Build your plan
We agree on priorities, estimates, and timing before work starts.
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We get to work
Every task is tracked in 15-minute increments, so you only pay for real work.
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Flex every month
Unused subscription hours roll over for one month. Change your plan at least 3 days before renewal.
Support plans
Choose your monthly Shopify support.
From small fixes to ongoing development, choose the hours that fit your store.
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Light Support
Small fixes and occasional updates
5 hours per month
$600 CAD per month
Choose Light Support -
Support
Regular support and store improvements
10 hours per month
$1,200 CAD per month
Choose Support - For ongoing improvements
Growth
Ongoing development and new features
20 hours per month
$2,280 CAD per month
Choose Growth -
Partner
Consistent support for a larger development backlog
40 hours per month
$4,320 CAD per month
Choose Partner
No long-term contract. Response within one business day. One-month rollover on active subscriptions.
Need help choosing? Send us your task list.No lock-in
Flexible by design.
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Hours roll over
Unused hours carry into the following month while your subscription is active.
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Change your plan
Move up or down a plan with at least 3 days’ notice before your renewal.
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One month at a time
Prefer not to subscribe? Buy a single month of hours with no automatic renewal.
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Cancel with 3 days' notice
No long contracts. Just let us know before your next renewal.
From our retainer clients
Teams that run on Hopatoo.
Hopatoo made great suggestions for ease of shopper experience, traffic and sales building apps, and compelling marketing content. Hopatoo quickly completes agreed upon work. I would highly recommend!
Great experience! Went above and beyond to meet project needs.
After basically being complete with updating my theme from a very old version to the latest version, Hopatoo was very responsive with all the minor details that needed tweaked, until the very end!
Let's build what's next.
Tell us where your store is headed and we'll send a free custom quote.
Start a conversation