Accessibility audit
Open your store to every shopper.
Find out exactly where your Shopify store shuts out shoppers with disabilities, and how to fix it. We test your store against WCAG 2.2 by hand and with automated tools, then give you a clear, prioritized fix list.
- Hands-on testing with a keyboard and screen readers, not just an automated scan
- A prioritized report your team or ours can act on right away
- Report delivered within 5 business days of kickoff
Book your accessibility audit
Tell us about your store and we'll send you a fixed-price quote for your audit within one business day.
That's about 1.3 billion people worldwide, according to the World Health Organization.
The current version of the guidelines most accessibility laws and lawsuits refer to.
The accessibility score we helped one Shopify Plus brand reach.
How it works
From checkout to clarity.
Buy the audit, and we take it from there. You'll know exactly what to fix within a week.
-
Kickoff
We email you within one business day to confirm your store, key pages and any staff access we need.
-
Test
We scan your pages, then test them by hand with a keyboard, screen readers and zoom.
-
Report
You get every issue, where it is, who it affects and how to fix it, ranked by priority.
-
Fix
We walk you through the results on a call, and can quote to fix everything for you.
What we check
Every barrier, found.
- Keyboard navigation and visible focus
- Screen reader support (VoiceOver and NVDA)
- Color contrast and text readability
- Image alt text and media alternatives
- Form labels, errors and instructions
- Heading structure and page landmarks
- Menus, drawers, pop-ups and carousels
- Apps and embeds on your storefront
Case study
Chaser Brand went from 74 to 99.
We audited and fixed Chaser Brand's Shopify Plus store against WCAG, from keyboard navigation to color contrast, and took its accessibility score from 74 to 99.
Read the case studyFAQ
Good questions.
Why does accessibility matter for my store?
Millions of shoppers use a keyboard, screen reader or zoom to browse. If your store doesn't work for them, they can't buy from you. Accessible stores are also easier for everyone to use, and accessibility complaints and lawsuits against online stores keep rising.
What standard do you audit against?
The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. It's the current version of the guidelines and the standard most accessibility laws and lawsuits refer to.
Is an automated scan enough?
No. Automated tools only catch part of the problems. That's why we also test every template by hand, with a keyboard and screen readers, the way real shoppers do.
Will you fix the issues too?
Yes, if you'd like. After the audit we'll quote a fixed price to fix the issues in your theme, or your own developers can work from the report.
Will this make my store legally compliant?
We can't give legal advice. The audit shows where your store falls short of WCAG and how to fix it, which is what most accessibility laws and lawsuits are measured against.
Do you audit Shopify checkout?
Shopify builds and maintains its own checkout, so we focus on your theme, apps and content: everything your team controls.
Is your store open to everyone?
Find out in a week. Buy the audit now, or call us and we'll talk through what your store needs.
Buy the audit Call 1-877-516-6319